Market Size, Share, Trends, and Analysis of the Premium A2P and P2A Messaging Industry, 2022-2029

The market for premium P2P and A2P messaging was valued at roughly US$ 79,601.0 million in 2021 and is expected to grow at a CAGR of 5.0 percent to US$ 1,17,695.0 million by 2029. The market for premium P2P and A2P messaging accounts for around 55% of the customer communication market.

The adoption of premium application-to-person and person-to-application (A2P and P2A) messaging solutions globally is strongly encouraged by developments in mobile authenticator services and SMS marketing. According to a recent Future Market Insights (FMI) report, the market for premium A2P and P2A messaging systems would surpass US$ 83,862 Mn in revenues in 2022 and have a promising CAGR of 5 percent through 2029.

SMS is increasing popularity as a crucial tool for sharing content and information, getting access to services, and ensuring security. Due of its ubiquity, dependability, and stability, SMS is anticipated to continue dominating messaging technology for the foreseeable future. A wide range of cutting-edge apps are starting to appear that use A2P SMS as a channel for value-added services (VAS) communications, giving feature phone users an app-like interface and a wider selection of services.

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Key Takeaways – Premium A2P and P2A Messaging Market Study

• Premium A2P SMS is the most reliable bridge between a unique number (offline) and the digital world. The billing relationship is also a crucial cog in this bridge, as it allows online services to be more easily monetized through carrier billing.
• Premium A2P and P2A messaging remains the most ubiquitous platform, enabling marketers to reach the widest audience, which is anticipated to boost growth of the premium A2P and P2A messaging market during the forecast period.
• Majority of banks use SMS for creating awareness regarding their service and to confirm transactions through two factor authentication. A2P SMS is already a vital tool in the mobile financial market.
• Cloud API messaging platforms will continue to hold the lion’s share of around 80% in global premium A2P and P2A messaging market during the forecast period.
• Among all applications, authentication services will register a significant CAGR in the global premium A2P and P2A messaging market.

Increasing Demand for Premium A2P and P2A Messaging for OTT Applications and Social Media SMS

Demand for premium A2P and P2A messaging is rising from almost every end-use industry. Online interactions are expected to significantly increase the demand for premium A2P and P2A messaging solutions. Social networking services like Twitter and Facebook are expected to rely on both SMS and IP channels.

Although IP channels are used extensively for social messaging, SMS is anticipated to play a much greater role in social messaging services. SMS’s interoperable, omnipresent, and secure nature makes it the perfect platform to deliver notifications of social messages and transactional communication activities. Google has a range of services such as Gmail SMS, Google Voice SMS, Calendar SMS, and Bloggers, powered by premium A2P and P2A messaging solutions.

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Premium A2P and P2A Messaging Market Outlook by Category

By Application:

• Inquiry and Search Related Services
• Customer Relationship Management Services
• Authentication Services
• Promotional and Marketing Services
• Notifications and Alerts
• Voting and Entertainment

By Traffic:

• National
• International

By Tools:

• Cloud API Messaging Platforms
• Traditional and Managed Messaging Services

By End User:

• BFSI
• IT and Telecom
• Media and Entertainment (including Gaming)
• Travel and Transportation
• Retail and e-Commerce
• Healthcare

By Region:

• North America
• Latin America
• Western Europe
• Eastern Europe
• Asia Pacific Excluding Japan
• Japan