June 23, 2015– ( PRnob.com ) San Diego, CA – Shout About Us announced today the release of new software that helps businesses proactively manage their online reviews.The company’s new software, calledReviewNavigator™
The software offers a wide selection of custom tools and collateral which help generate online reviews from customers. Digital tools seamlessly integrate with customer facing platforms, while point of service material such as table tents, review cards, buttons, and window clings help to encourage online reviews.
The software also makes monitoring easy. All online reviews and key data is aggregated into a central dashboard. Flexible real time data provides a bird’s eye view of reviews, allowing businesses to uncover important information about customer experiences. The software also facilitates relationship building with clients, creating strong brand advocates.
The most powerful feature of the new software is the ReviewResponder™
An additional service, called ResponseScribe™, offers premium response by Shout About Us to all positive and negative online reviews for a client’s chosen review sites. This program includes a dedicated writer, engagement of customers with private messages to start a complaint resolution process, and escalation and tracking of online reviews that require manager attention.
For more information or a free demo, please visit the company’s website at www.ShoutAboutUs.com.
About Shout About Us
Shout About Us was founded in 2011, and provides innovative tools and services that help local businesses, franchisees and multi-location enterprises leverage the power of online reviews to improve their business and increase revenue. Shout About Us is located in Del Mar, California and is owned and operated by a group of experienced entrepreneurs, technologists and forward thinkers who have a passion for helping local businesses.
